Learn what to do if you can’t stream content with AirPlay, mirror the screen on your iOS device or Mac to your Apple TV or Smart TV, or have another issue using AirPlay.

1.Make sure that your devices are on and nearby

Check that your AirPlay-compatible devices are on. If your Apple TV is in Sleep mode and uses Ethernet, wake your Apple TV with the remote.

Make sure that your AirPlay-compatible device is near the device that you’re trying to stream from. If you can’t connect to an AirPlay device, try moving closer to it and try again.

To stream audio to multiple speakers with AirPlay 2, make sure that your speakers are compatible with AirPlay 2.

2.Check for updates

Make sure that all of your devices are compatible with AirPlay and updated to the latest software version. Learn how to check for updates on:

  • iPhone, iPad, or iPod touch
  • Apple TV
  • HomePod*
  • Mac
  • Smart TVs

3.Connect your devices to the same Wi-Fi network

  • iPhone, iPad, or iPod touch: Go to Settings > Wi-Fi. Also, make sure that Bluetooth is turned on.
  • Apple TV: Go to Settings > Network. If your Apple TV uses Ethernet, check that the cable is plugged into the router that you use for Wi-Fi.
  • Mac: Click  in the menu bar.
  • HomePod:* HomePod uses the same Wi-Fi network as the iOS device it was set up with. If your iOS device is in range of HomePod and connected to a different Wi-Fi network, HomePod will show an alert in the Home app that says “Wi-Fi Network.” To connect HomePod to the same Wi-Fi network as your iOS device, open the Home app, press and hold HomePod, tap Settings, then tap “Move HomePod to [Wi-Fi network]” at the top of the screen.
  • Third-party AirPlay-compatible speakers and Smart TVs: Go to the manufacturer’s website to learn how to connect them to your Wi-Fi network.

4.Check your AirPlay settings

If you can’t AirPlay to an Apple TV or HomePod,* check the AirPlay settings for that device.

  • On Apple TV, you might have restricted who can AirPlay.
  • On HomePod,* you might have restricted speaker access.
  • For AirPlay 2, you might need to invite others to control your home so they can AirPlay to your devices.

If you’re using a Mac or PC, you can’t AirPlay to HomePod* if you select Only People Sharing This Home.

 

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