1. If it is an Android smart TV, please install CIBN Cool Meow Pictures and try projecting the screen to CIBN Cool Meow Pictures
2. Try switching the player settings of CIBN Cool Meow Film and Television, open “My Settings”, select “Private Hard Solution”, and try projecting the screen
How to return to the controlled playback page after screen mirroring?
When in screen mirroring mode, there is a global TV icon below the Youku App, which can be clicked to enter the program playback page in the mirroring mode.
What should I do if the clarity is low after screen mirroring?
1. Please confirm if high-definition is selected when the mobile phone is in projection mode
2. Please try switching to other resolutions before switching back. Can this be resolved
3. If it is an Android smart TV, please install CIBN Cool Meow Pictures and try projecting the screen to CIBN Cool Meow Pictures
4. Try switching the player settings of CIBN Cool Meow Film and Television, open “My Settings”, select “Private Hard Solution”, and try projecting the screen
What should I do if the prompt format is not supported during screen projection or if there is an error during playback?
1. Please update the Youku App to the latest version before trying again;
2. Suggest installing the CIBN Cool Meow Film and Television App on the TV or box end, starting the CIBN Cool Meow Film and Television App, and selecting “CIBN Cool Meow Film and Television” for screen mirroring; Please provide the brand and model of the TV or box, and we will provide feedback to the technical team for verification and processing.
How to install the CIBN Cool Meow Movie App?
1. Search and download applications such as TV and box built-in app markets, sofa butlers, and Dangbei markets;
2. It can also be downloaded from the official website of Youku and installed on a TV or box via a USB drive;
3. When the TV or box cannot recognize the APK installation package in the USB drive, please contact the customer service of the TV or box for confirmation.